FAQ
Find answers to common questions about our services.
Online orders typically take 2-3 business days to deliver after payment is verified. We partner with trusted delivery services to ensure your package arrives on time.
Yes, we accept custom orders for size and design based on customer requests. Please contact us via the available contact information to discuss details.
We provide a complete size guide on every product page. You can also contact us for size consultation before purchasing.
Yes, we offer special discounts for bulk purchases. Please contact our sales team for more information and the best offers.
To request a return, please contact our customer service within 7 days of receiving the item. We will provide a complete guide for the return process.
Yes, DCY STORE has a physical store in Cilacap that you can visit anytime. The complete location and operating hours are available on our website contact page.
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